Order Issues
I’m missing an item from my order, what do I do?
Contact us before opening the package and we will examine and send missing item.
What do I do if I receive a faulty item in my order?
If you discover fault within few days of opening item, we will replace. Contact Support
Delivery
What should I do if my order hasn’t been delivered yet?
Ensure that you have first made complete payment, product delivers between 24hrs, if still not, call us for investigations
How can I find your international delivery information?
We deliver to Ghana
Can I track the delivery of my order?
No Automatic tracking information available. You will be given the delivery riders number once the package is on its way.
Returns & Refunds
What is your International Returns Policy?
Same as local
I’m an International customer. How do I return something to you?
Same as local
Can I return an item for an exchange instead of a refund?
Yes