Your Home Solar Solution Expert.
April 22, 2024

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Order Issues

I’m missing an item from my order, what do I do?

Contact us before opening the package and we will examine and send missing item.

What do I do if I receive a faulty item in my order?

If you discover fault within few days of opening item, we will replace. Contact Support

Delivery

What should I do if my order hasn’t been delivered yet?

Ensure that you have first made complete payment, product delivers between 24hrs, if still not, call us for investigations

How can I find your international delivery information?

We deliver to Ghana

Can I track the delivery of my order?

No Automatic tracking information available. You will be given the delivery riders number once the package is on its way.

Returns & Refunds

What is your International Returns Policy?

Same as local

I’m an International customer. How do I return something to you?

Same as local

Can I return an item for an exchange instead of a refund?

Yes

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